Serve as the main IT interface for the Manufacturing Plant
Understand key financial, operational, and performance drivers and ensure IT initiatives support these objectives
Advocate for value-driven digital solutions that enhance safety, quality, performance, and cost efficiency
Execute the global digitalization strategies
Define, own, and continuously evolve the manufacturing IT strategy and roadmap for the plant
Balance global IT standardization with local manufacturing needs in a complex production environment
Partner with IT delivery teams to prioritize initiatives, manage scope, and ensure reliable execution
Actively promote the “art of the possible” by identifying how digital technologies can unlock manufacturing value
Support operational teams by applying structured analysis and problem-solving to critical technology and process issues
Contribute to continuous improvement initiatives focused on quality, safety, productivity, and compliance
Participate in audits and ensure IT solutions fully support SOX requirements
Drive improvements through performance reviews, continual improvement, and action follow-up
Be an active member of both the manufacturing leadership community and the IT teams
Act as a subject matter expert and trusted advisor on manufacturing-related digital solutions
Foster strong collaboration across manufacturing, quality, supply chain, and IT teams
Build strong relationships across the plant while maintaining alignment with global IT stakeholders

Bachelor’s degree in IT, Computer Science, Business Process Management, or related field (or equivalent experience)
Minimum 7 years of technical experience, including 5+ years in IT business partnership roles in a manufacturing environment
OR experience: 5–8 years in IT service management, with at least 3 years in a management position
Extensive IT leadership experience in business partnering, service delivery, and program management
Strong stakeholder management with the ability to engage and influence senior business leaders
Normally expected travel is approximately 10-20%, possibly higher for key projects

IT Manufacturing Relationship Manager

Key skills