Lead end-to-end project delivery on strategic implementations ranging from 3 to 12 months: scope, planning, resources, risk management, and stakeholder communication.
Guide change management for legal and IT teams at enterprise clients, helping them transition confidently to new workflows and ways of working.
Own the configuration and setup advisory for each customer: you'll develop deep product knowledge across our full suite to deliver the kind of tailored, hands-on implementation DiliTrust is known for.
Run customer training sessions adapted to different user profiles (business, IT, executive) at each stage of the project.
Be the face of DiliTrust during the implementation phase, laying the groundwork for a trusted, lasting partnership that continues well beyond go-live.
Connect the right people at the right time: coordinate across R&D, Application Support, and data migration specialists to ensure smooth technical integrations on behalf of your clients.
Apply an agile project management methodology, adapting your approach to each client's complexity and pace.
Build business fluency in the legal domain (corporate governance, contract lifecycle management, litigation) to speak credibly with General Counsels, Legal Operations, and their teams.
Travel to customer sites as needed to support key project milestones (up to 10-15% travel).
Requirements
2+ years of experience managing SaaS or software implementation projects in a client-facing role.
Bilingual or multilingual skills are a plus given our global client base.
You speak both languages: comfortable talking strategy with a General Counsel and configurations with an IT architect.
You ask the right questions before things become problems, and you bring solutions, not just status updates.
You're intellectually curious about legal operations, governance, and the technology transforming them.
You thrive in fast-moving, cross-functional environments and bring structure without bureaucracy.
Benefits
Innovation: Be at the forefront of legal tech advancements.
Global Impact: Collaborate with diverse teams across an international, multicultural environment.
Career Growth: Grow and develop within the future unicorn of legal tech.
Stimulating Culture: Experience a workplace recognized with the "Happy at Work" and "Tech at Work" labels every year since 2019.