Protection Account Manager - Strategic Sales

GM Financial is the captive finance arm of General Motors, supporting dealers and customers nationwide through innovative finance, insurance and vehicle protection solutions. The Protection Account Manager role offers a hands-on opportunity to build consultative sales skills and directly impact dealership performance and customer satisfaction through structured training and real-world experience.

Responsibilities:

• Work on a team with other Protection Account Managers and gain experience in real-world hands-on job-shadowing assessments
• Receive F&I product, system, process and presentation skills training to prepare you for the consultative sales field assignment
• Develop strong personal networks of business professionals within GM Financial and the automotive industry
• Perform in-dealership one-on-one training, demonstrations, and live modeling to drive effectiveness, compliance, profitability and customer satisfaction
• Strengthen dealership performance by delivering targeted guidance on core skills, including Sales-to-F&I turnover, customer interviewing and closing techniques
• Leverage reporting tools and dealer-facing systems to interpret data, identify performance opportunities and take appropriate action to improve results
• Partner with the Strategic Development Manager (SDM) support team to maximize dealer performance, providing upfront expectations and ongoing communication
• Participate in new account acquisition process activities
• Communicate updates and opportunities via the internal CRM system and to Regional Sales Manager
• Resolve dealership operational issues while identifying and addressing elevated risk to GM Financial

Requirements:

• Automotive dealership experience with a desire to build relationships in a consultative sales role managing a territory
• Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial
• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Understanding of responsible AI use, including ethics and data protection
• You will be required to remain in your initial placement location after completion of the PAM program for 24 months before applying to internal roles
• Must have a valid state-issued driver's license
• Bachelor's degree strongly preferred or extensive relevant experience
• Knowledge of dealership operations is preferred; in-dealership F&I experience is a plus
• A proven track record of quality sales performance and client satisfaction; B2B preferred