Lead growth initiatives for Flint Direct’s franchise business
Identify and cultivate new franchise opportunities
Build relationships with franchise brands, franchisees, consultants, and industry partners
Represent Flint Direct at franchise conferences, trade shows, and networking events
Support sales conversations, discovery meetings, and proposal development
Partner with leadership to identify new service opportunities and growth areas
Serve as senior strategic lead for franchise clients and prospects
Support Client Success Managers in developing long-term growth strategies
Facilitate strategic planning sessions and workshops
Provide leadership and guidance to franchise-focused Client Success team members
Foster a culture of accountability, collaboration, and continuous improvement

Direct franchise experience, ideally working with franchise brands, franchisees, or franchise marketing
4+ years of relevant experience, with more preferred
Agency experience a plus

Client Success Director

Key skills