Key skills
CRMCommunication
About this role
Role Overview
- Manage intake calls, role calibration, candidate screening, interview coordination, and offer closure.
- Ensure active roles are fully vetted and interview-ready prior to candidate submission.
- Drive hiring outcomes while maintaining defined quality standards and timelines.
- Maintain consistent communication with stakeholders throughout the hiring process.
- Recruit healthcare roles such as Patient Care Coordinators, Care Navigators, and Medical Billing Specialists.
- Recruit customer service roles including Customer Service Representatives and Bilingual Support Representatives.
- Recruit generalist roles such as Executive Assistants, Operations, and Administrative professionals.
- Evaluate candidate competency, communication, and role alignment without lowering hiring standards.
- Conduct focused sourcing for niche, time-sensitive, or underperforming pipelines.
- Leverage LinkedIn and other sourcing tools strategically to strengthen candidate pools.
- Partner with automation systems and internal sourcing resources to optimize results.
- Lead structured intake calls to define success profiles and hiring trade-offs.
- Set realistic expectations on timelines and market dynamics.
- Maintain accurate ATS/CRM data and track role-level KPIs including time-to-hire and conversion rates.
- Flag risks, bottlenecks, and process gaps proactively.
Requirements
- 3+ years of full-cycle recruitment experience.
- Proven experience recruiting healthcare and customer service roles.
- Demonstrated ability to close generalist roles efficiently.
- Strong screening, structured evaluation, and offer-closing skills.
- Experience recruiting for US-based clients.
- KPI-driven, outcome-oriented mindset.
- Clear, structured written and verbal English communication.
- Ability to thrive in fast-paced, high-performance environments.
- Experience hiring for US-based startups or high-growth companies.
- Background in agency recruitment environments.
- Exposure to performance-driven recruitment systems and scorecard methodologies.
Benefits
- Monthly performance bonus
- Fully remote, forever
- Annual team retreat
- Unlimited PTO
- Real-world experience in recruitment marketing and sourcing
- A behind-the-scenes look at how we connect people with opportunities
- A supportive team that values your growth and ideas