Communications – External/Media Relations

Role Overview

• Help drive the strategic communications planning process for a line of business or function.
• Serve as a trusted communications advisor to business leaders, providing strategic counsel on reputation, messaging, stakeholder engagement, and communications opportunities.
• Develop and lead integrated external communications campaigns that elevate Truist's reputation, strengthen executive visibility, and showcase innovation, transformation, technology, data, and AI-driven initiatives.
• Identify, develop, and execute compelling stories, thought leadership content, media materials, executive communications, and external messaging that support business priorities and market positioning.
• Build and maintain relationships with reporters, editors, and industry influencers; identify proactive media opportunities; and contribute to earned media placements that advance Truist's brand and business objectives.
• Develop and manage an external editorial calendar that aligns storytelling opportunities with business priorities, industry trends, innovation milestones, and executive visibility opportunities.
• Identify and support speaking engagements, industry conferences, award submissions, media opportunities, and thought leadership initiatives that elevate the visibility of Truist leaders and initiatives.
• Partner with internal stakeholders to communicate key business priorities and support leadership communications as needed.
• Use data, analytics, and media insights to inform communications strategies, measure effectiveness, and drive decision-making.
• Responsibly apply AI and other technology tools to improve and streamline communications work while helping translate complex technology, data, AI, and transformation initiatives into compelling stories for external audiences.

Requirements

• Bachelor’s degree
• 7+ years of relevant communications experience or equivalent advanced educational training
• Proven experience in creating internal/external communications strategy
• Strong interpersonal and relationship-building skills
• Ability to manage complex stakeholder environments, influence others, and meet tight deadlines
• Excellent storytelling, writing, and content development skills
• Ability to exercise independent judgement in daily decision making
• Experience using data and analytics to drive decisions
• Proficient in digital platforms, AI tools, and basic media formats

Benefits

• medical
• dental
• vision
• life insurance
• disability
• accidental death and dismemberment
• tax-preferred savings accounts
• 401k plan
• no less than 10 days of vacation
• 10 sick days
• paid holidays