Build and lead the operating system of Advantage HQ
Ensure client delivery teams execute on time, every time
Lead operational excellence across Finance
Build systems that improve employee experience while maintaining high standards and accountability
Ensure every department works together effectively
Serve as the CEO's strategic partner on execution and operational scaling

7-12+ years of operations leadership experience in a fast-growing company
Experience leading multiple business functions simultaneously, including client operations, finance, and people operations
Experience scaling organizations through periods of rapid growth
Strong understanding of operational systems, financial management, organizational design, and performance management
Proven ability to build scalable processes that improve execution
Strong commercial judgment and the ability to balance client outcomes with operational efficiency
Exceptional leadership, communication, and decision-making skills
Highly analytical with a bias toward action and ownership
Comfortable operating in fast-moving environments with ambiguity and constant change

Head of Operations

Key skills