About this role

Support the development and execution of advocacy and patient engagement strategies aligned to brand, policy, access, and disease-area objectives.
Provide exceptional client service and account management support across multiple client accounts and workstreams.
Drive flawless and timely project execution in partnership with account, project management, creative, digital, analytics, policy and communications teams.
Develop strong first drafts of scopes of work, contracts, presentations, creative briefs, discussion guides, PR and marketing materials, and internal or external communications.
Collaborate effectively with junior colleagues, peers and senior leaders, helping to create a high-performing team culture rooted in empathy, rigor and accountability.

Typically 2+ years’ experience in healthcare communications, advocacy, public affairs, patient engagement, client service or a related agency environment.
Experience working with patient advocacy organizations, patient communities, NGOs, coalitions or healthcare stakeholders; US advocacy experience strongly preferred.
Strong understanding of healthcare client service and the ability to manage multiple workstreams, materials and deadlines with close attention to detail.
Track record of following through on client requests and delivering high-quality work on schedule and on budget.
Strong written and oral communication skills, including formal and informal presentations and confident participation in client-facing conversations.
Strong working knowledge of Microsoft Office tools, especially PowerPoint, Word and Excel.
Ability to draft clear project scopes, client and vendor contracts, presentations, briefs, communications materials and recommendations.
Ability to mentor junior staff, delegate appropriately and help drive work forward against project deadlines.
BA/BS degree or equivalent work experience required.

Account Manager – Advocacy & Patient Engagement

Key skills