Key skills
CommunicationTime Management
About this role
Role Overview
- Manage the claims reporting process for agency clients.
- Report claims to the appropriate carrier and maintain records in the agency management system by documenting claim actions in accordance with established procedures.
- Follow up on claims to obtain the specific adjuster and claim number relevant to the reported loss.
- Notify appropriate parties when a claim is processed with carrier, providing accurate and timely claim information.
- Continuously monitor claims until claims are closed by the insurance carrier.
- Report any potential issues with a claim to the client's Account Manager and Producer, escalating to management as needed.
- Prepare reports by collecting and summarizing information as requested by management.
Requirements
- Minimum of 2 years experience handling claims for Commercial Insurance
- general liability, workers compensation, commercial auto, etc.
- Strong communication skills (both verbal and written) and attention to detail
- Strong time management skills
- Ability to obtain property and casualty license within 60 days of hire
Benefits
- Annual bonus eligibility
- No weekends required
- great work/life balance
- 3+ weeks of Paid Time Off
- 8 Paid Company Holidays
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE!