Medical Assistant II – Remote Patient Monitoring

Role Overview

• Gather and document patient data received through remote patient monitoring programs.
• Monitor incoming patient information and ensure accurate and timely documentation in the medical record.
• Assist patients with remote monitoring equipment setup and usage.
• Troubleshoot remote patient monitoring devices and resolve basic technical issues.
• Communicate patient concerns or abnormal findings to the appropriate clinical team members.
• Maintain remote patient monitoring equipment and medical supplies, including stocking, cleaning, troubleshooting, and reordering as needed.
• Perform a variety of administrative and clerical duties, including scheduling, patient registration, reception, filing, data entry, and prior authorization support.
• Ensure accurate documentation and completion of required records and reports.
• Support departmental workflows to promote efficient patient care and operations.
• Operate a motor vehicle to conduct MaineGeneral Health business when required.

Requirements

• Graduate of an accredited Medical Assistant program or equivalent combination of education and experience.
• Current Medical Assistant certification preferred, or ability to obtain within an established timeframe.
• Strong organizational, communication, and customer service skills.
• Comfortable working with technology and troubleshooting patient monitoring equipment.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proficiency with electronic medical records and standard office software.
• Valid driver's license and acceptable driving record, if required for job duties.

Benefits

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
• Employees have access to industry-leading leave for new parents.
• A generous earned time plan is offered to all employees
• We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.
• When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.
• Tuition Reimbursement is available to all employees to further develop skills and career.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
• Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development.