Operations Coordinator – Returns

Role Overview

• Support the site leader to ensure operational effectiveness of an individual client location under limited supervision
• Manage inventory returned to the site at the end of motor carrier routes
• Ensure KPIs are met with proper planning and scheduling of distribution services
• Follow SOPs for product return and truck check-in process
• Ensure timely reporting of returns compliance
• Build a strong rapport with Motor Carriers and clients
• Communicate daily/shift goals of facility and group(s)
• Devise, communicate, and implement plans to achieve operational goals

Requirements

• High School Diploma/GED or equivalent required
• Strong people and operational management skills
• Experience utilizing Microsoft Office products (Excel, Teams, etc.)
• Excellent verbal and written communications skills
• Excellent interpersonal skills
• Excellent customer service skills, including conflict resolution
• Ability to adapt to changes in a fast-paced environment
• Experience with routing, scheduling, and checking on delivery status
• Ability to embrace new technology

Benefits

• Health insurance
• Drug Free workplace
• Equal Opportunity Employer