Systems Administrator

Role Overview

• Be the primary system administrator and subject-matter expert for the CLM platform, overseeing daily configuration and maintenance.
• Improve system workflows, clause libraries, contract templates, and approval routing to ensure agreement on current business processes.
• Review, prioritize and implement improvement suggestions, using a gate process to ensure understanding.
• Maintain accurate and complete contract records, including metadata, main dates, milestones, obligations, and associated documents within the CLM system.
• Create standard and ad-hoc reports covering contract renewals, expirations, compliance status, and performance metrics for partners.
• Monitor data integrity across the contract repository; identify and fix discrepancies, duplicate records, and incomplete data.
• Onboard new CLM users through structured training programs and provide hands-on guidance to ensure system proficiency across departments.
• Distribute user documentation, training materials, quick-reference guides, and standard operating procedures.
• Be the first line of support for CLM-related inquiries, troubleshooting user issues promptly and escalating to vendors.
• Identify opportunities to automate contract workflows, approval processes, and data entry tasks within the CLM system.
• Work with partners to design, implement, and document process improvements that reduce cycle times and operational risk.
• Ensure contracts and CLM workflows follow company policies, legal standards, regulatory requirements, and internal approval thresholds.
• Track contract obligations, renewal deadlines, and milestones to relevant partners to mitigate risk.

Requirements

• Bachelor's degree or equivalent work experience
• Experience with procurement processes and workflow automation
• 8+ years experience in contract administration, legal operations, procurement operations, or a comparable system administrator role
• 2+ years experience with at least one enterprise CLM platform, such as Ironclad, Conga, Salesforce CLM, Icertis, DocuSign CLM, Agiloft, or a comparable solution
• Experience in connected business systems, such as Oracle, SAP, Ariba, VIM, Trustpair or equivalent platforms.

Tech Stack

• Oracle

Benefits

• Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
• Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
• 401(k) with Company Match Contributions to support employees' retirement
• Paid Vacations and Company Holidays
• Opportunities for Flexible Work Arrangements to promote work-life balance
• Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
• Global Recognition and Service Programs to celebrate employee accomplishments and service
• Employee Referral Program