About this role

Complete the RFQ process for North America, including requirements gathering, supplier communication, bid collection, and analysis.
Ensure RFQs align with category strategies, cost targets, and approved supplier lists.
Lead the end-to-end open PO lifecycle, ensuring accuracy, confirmations, and proactive issue resolution.
Monitor supplier acknowledgements, lead times, delivery dates, and quantity discrepancies.
Be the primary operational contact for suppliers regarding RFQs and open orders.
Report supplier responsiveness, on-time delivery, and data accuracy.
Ensure adherence to procurement policies, approval workflows, and audit requirements.
Implement process improvements to reduce cycle time and increase data accuracy.
Own creation and upkeep of procurement dashboards (RFQ cycle time, PO confirmations, supplier responsiveness, past-due order management).
Maintain real-time visual boards for open order health, supplier performance, and risk signals.
Lead root-cause analysis for late deliveries, missed confirmations, and RFQ delays.
Facilitate Kaizen events focused on PO accuracy, supplier responsiveness, and cycle-time reduction.
Drive Key Performance Indicators (KPIs)

Bachelor's degree or equivalent experience in Supply Chain, Business, Engineering, or a related area
6+ years of procurement, or supply chain operations experience
Knowledge of MRP, planning parameters, and supply continuity risk management.
Experience with RFQ processes, cost analysis, and supplier management.
Experience with ERP and procurement systems (SAP ECC/S4, Ariba).
Experience in manufacturing, automotive, industrial, or consumer goods environments preferred.
APICS – CPIM or Equivalent Experience (Preferred)
Familiarity with should-cost modeling and cost engineering principles (Preferred)

Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
401(k) with Company Match Contributions to support employees' retirement
Paid Vacations and Company Holidays
Opportunities for Flexible Work Arrangements to promote work-life balance
Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
Global Recognition and Service Programs to celebrate employee accomplishments and service
Employee Referral Program

Procurement Operations Manager

Key skills