Key skills
Product management experienceSaaS experienceProduct strategy executionMentoring product managersStakeholder managementAnalytical skillsNavigating ambiguityVerbal communicationWritten communicationGoSQLSaaSLeadershipStakeholder ManagementMentoringProduct ManagementCommunicationCustomer SuccessSales
About this role
ECP is the leading all-in-one software provider for senior living communities, offering a suite of technology solutions. They are seeking an experienced Lead Product Manager to drive strategic initiatives and mentor the product team in a fast-growing environment.
Responsibilities:
- Develop deep expertise in senior living operations and become the go-to authority on our products, customers, business, and market—serving as a thought leader both internally and externally
- Lead multiple product initiatives simultaneously, setting strategy and coordinating across product teams to ensure alignment with company objectives
- Own the entire product development process (ideation, design, development, launch, iteration, growth) for a product portfolio or strategic initiative spanning multiple feature sets
- Translate ideas into detailed requirements (PRDs) and prioritize features on the product roadmap, balancing short-term needs with long-term vision
- Drive end-to-end success of high-impact projects and products, demonstrating measurable business value and customer outcomes
- Mentor and provide guidance to product managers, fostering best practices in product management methodology and customer-centric thinking
- Partner with engineering, design, sales, and customer success leadership to shape product strategy and ensure successful execution
- Represent the product organization in executive-level discussions
Requirements:
- 7+ years of product management experience at a SaaS company, with at least 2 years in a senior or lead capacity
- A relevant degree or background (e.g. engineering, business, design, experience in healthcare or long-term care)
- Proven ability to define and execute product strategy that drives measurable business growth
- Track record of launching multiple successful products or features that significantly improved key metrics (retention, revenue, NPS)
- Experience mentoring or leading other product managers (formally or informally)
- Strong stakeholder management and executive communication skills
- Excellent verbal and written communication skills with ability to influence across all levels of the organization
- Data-driven decision maker with strong analytical skills; SQL experience a plus
- Demonstrated ability to navigate ambiguity and drive clarity in complex, cross-functional environments