Senior Project Manager in the USA or Canada

Cloud for Good is seeking experienced technology professionals to lead Salesforce.com implementation projects with nonprofit organizations or higher education institutions. The Senior Project Manager will be responsible for managing client projects, developing long-term solutions, and ensuring successful Salesforce implementations.

Responsibilities:

• Lead and project manage Salesforce implementation projects
• Partner with clients to develop long-term solutions, assess client business requirements, and create requirements and design documentation
• Maintain up-to-date, current knowledge of Nonprofit and/or Education Salesforce solutions
• Lead implementation solutions in multiple Clouds and conduct proactive QA on the team’s solutions
• Serve as first escalation point for clients; provide internal and external status updates; manage budget and scope; facilitate internal and external meetings; report on project status to internal leadership; monitor and mitigate project risks
• Optimize non-billable time to contribute to CFG Sales, Marketing, or Services delivery model
• Provide informal mentorship, and facilitate knowledge-sharing and growth opportunities to less experienced consultants
• Serve as an expert in CFG methodology and business process
• Provide feedback to CFG leadership on how the company can improve
• Show a commitment to customer satisfaction
• Deliver project assignments on time and within budget
• Perpetually contribute to the betterment of Cloud for Good

Requirements:

• Salesforce certified
• Strong consulting skills, including project and time management, communication, and teamwork/collaboration
• Understanding of common business processes for nonprofits (major gift processing, moves management, and volunteer hour tracking) or higher education (executive education program management, student retention, recruitment and admissions, and advancement)
• Demonstrated success in leading enterprise projects larger than $1 million
• Proven track record of continuously improving organizations
• Bachelor's degree in a related field or equivalent education/experience required
• Strong project management skills
• Strong time management skills
• Strong written and verbal communication skills
• Intellectual curiosity
• Passion for continuous learning
• Presentation skills
• Experience consulting on Salesforce implementations (minimum 3 years of experience preferred; agile methodology experience preferred)
• Scrum certification, or relevant experience, is preferred