Sr Manager, Alliance Marketing

American Express Global Business Travel is a company that values travel as a force for good and fosters an inclusive culture. The Senior Manager, Alliance Marketing is responsible for leading strategic partnerships and referral programs, managing a team, and ensuring delivery excellence and commercial impact through strong relationship management and cross-functional coordination.

Responsibilities:

• Lead the strategy and growth agenda for two strategic partners, ensuring alignment on commercial objectives and opportunities for mutual expansion. Set clear objectives and expectations, ensuring alignment with partnership goals and program outcomes
• Drive joint planning discussions, aligning both organizations on key priorities and long-term growth potential
• Assess partnership performance and market dynamics to identify new opportunities for collaboration and scalable growth
• Partner with Commercial, Marketing, and Operations teams to strengthen referral workflows and visibility into lead performance and conversion. Monitor referral KPIs and pipeline contribution, identifying trends and opportunities to increase lead volume and impact
• Establish and maintain a disciplined governance model for each strategic partner, including monthly check-ins, quarterly reviews, and executive touchpoints
• Consolidate inputs across internal teams to prepare high-quality, executive-ready materials for governance forums
• Manage and develop direct reports, providing coaching, guidance, and feedback to elevate performance and build capability within the team
• Foster a culture of collaboration, accountability, and continuous improvement across partnership and referral activities

Requirements:

• 5–8 years' experience in partner management, business development, or referral program leadership
• Proven experience managing people, including responsibility for direct reports, setting goals, developing talent, and building a high-performing team
• Strong relationship-building skills with the ability to influence and collaborate across multiple levels and functions
• Experience working cross-functionally with Commercial, Marketing, Operations, and Legal teams
• Demonstrated ability to lead structured governance processes and manage complex partnership workstreams
• Strong analytical skills with experience interpreting lead, pipeline, and performance metrics
• Excellent communication and executive-level presentation skills
• Ability to navigate ambiguity, drive clarity, and maintain a high standard of execution across multiple initiatives