Business Development Manager - Massachusetts

Hanger, Inc. is the world's premier provider of orthotic and prosthetic services and products. The Business Development Manager is responsible for achieving sales objectives through the cultivation of new and existing referral sources, managing accounts, and implementing strategies to maximize revenue in the Boston area.

Responsibilities:

• Achieve clinic and territory revenue objectives
• Build collaborative and consultative relationships with Hanger Clinic team
• Develop and implement strategies to maximize revenue from existing referral sources, generate new referral source sales
• Work in hospital, skilled nursing and rehab type facilities patient care settings; Complete all hospital/facility vendor credentialing
• Develop Sales/Growth/Business plan with each clinic in assigned territory
• Achieve existing referral source maintenance and expansion objectives:
• Provide service support, follow up to referral sources
• Facilitate solutions around customer service challenges
• Facilitate connection of Hanger clinicians to referral sources through Hanger programs, CE and community events
• Close sales transaction and monitor business. Follow up as necessary to secure business
• Develop clinic account management plans to measure and monitor business flow from key referral sources
• Develop plan for referral sources that are not fully penetrated
• Monitor territory performance through regular review of referral reports, looking for drops in business flow
• Conduct quarterly business reviews with internal local management team
• Achieve new referral source sales objectives:
• Achieve a minimum of 40 sales calls and 2 in-services per week documented in Salesforce
• Conduct extensive new referral source development program including customer in-service meetings w/clinical partners, cold calls, drop ins, etc
• Achieve minimum requirements with referrals sources for CEUs and In-Services with clinical partners
• Develop ample pipeline of potential new referral prospects
• Facilitate connection of Hanger clinicians to referral sources through Hanger programs, CE and community events
• Close sales transaction and monitor business. Follow up as necessary to secure business
• Support new hire on-boarding and training of BDAs & BDMs:
• Field rides with BDAs/BDMs as needed
• Empower human potential by consistently demonstrating the Hanger values
• Demonstrates clear understanding of the enterprise initiatives and focus, "big picture"
• Demonstrates clear understanding of all Hanger resources (intranet, OneSource, Salesforce, etc.)
• High level of proficiency around all BDM administrative duties
• Demonstrates exceptional internal collaboration
• Proven track record of success with internal team and revenue growth
• Facilitate networking within the national BDM and Ampower teams

Requirements:

• BA/BS in Healthcare Administration, Marketing, Business Administration or another related field OR an equivalent combination of education and experience required
• Minimum 2 years of experience in professional sales preferred healthcare industry or 1 year as BDA
• Proficiency in CRM tools (Salesforce)
• Proven track record of meeting or exceeding sales targets
• Working knowledge of Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
• A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures
• Prior experience calling on hospitals, IDNs, clinics, physician groups
• Familiarity with procurement processes, GPOs, and payor dynamics
• Solid negotiation and closing skills
• Ability to work independently in a field-based role
• Analytical ability to interpret sales reports, market trends, and customer data
• Ability to maintain customer relations
• Strong relationship building skills
• Strong communication and presentation skills, both written and oral
• Ability to drive company initiatives with colleagues / peers
• Continuously innovate new solutions, influencing and responding to change