Senior Product Manager, Generative AI Applications

Komodo Health is dedicated to reducing the global burden of disease through smarter data usage. They are seeking a Senior Product Manager for Generative AI Applications to lead the development of the 'Ask Me Anything' application, focusing on user experience and product strategy to enhance customer engagement and retention.

Responsibilities:

• Manage the end-to-end product lifecycle, from initial research and feature definition to launch, iteration, and deprecation
• Establish a strong operating rhythm around internal and customer feedback, translating needs into clear, outcome-oriented missions for the engineering team
• Work closely with the design and engineering teams to ensure a frictionless, delightful, and highly reliable user experience that leverages the unique capabilities of GenAI
• Monitor key business and product health metrics (e.g., hallucination rate, response latency, cost per query, user stickiness) and proactively identify opportunities for improvement and optimization
• Serve as the Subject Matter Expert (SME) on the GenAI competitive landscape, sharing knowledge and driving innovation across the organization

Requirements:

• Exceptional Executive Presence and Communication: Proven ability to articulate a complex product vision simply, dive into technical detail at appropriate moments, and effectively align and negotiate with C-level stakeholders
• Deep, Hands-On GenAI Expertise: Demonstrated experience in Generative AI, including understanding of LLMs, model fine-tuning, and the challenges of deploying AI to customers at scale. Direct, practical experience being a 'power user' of GenAI products, including hands-on work in prompt engineering, building evaluation frameworks (Evals), and driving model quality through data analysis
• Strong Product Fundamentals: Superior ability in prioritization, roadmapping, cross-functional collaboration, and data-driven decision-making. Customer-centric mindset with a track record of launching successful, multi-market products to end users
• Comfort navigating extreme ambiguity, creating clarity from complex technical and business challenges in a rapidly evolving market
• You are expected to be a power user and an advocate for leveraging AI in your daily work, constantly exploring and applying AI tools to enhance your productivity and the quality of your output
• Prior experience in SaaS product management is highly desired. If not, show experience in similar environments (e.g. SaaS engineering management, technology consulting, etc)
• Experience building products for life sciences/healthcare
• Experience with Healthcare data
• Experience working in a high growth startup