UST is a mission-driven company that transforms lives through technology, focusing on innovative solutions for financial institutions. The Core SME/ Platform Product Manager will leverage expertise in community banking to guide product innovation, define roadmaps, and support modernization initiatives for core banking systems.
Responsibilities:
- Provide deep domain expertise on U.S. community banks and credit unions operations
- Serve as a subject matter expert for legacy core banking platforms (Jack Henry, FIS, Fiserv)
- Collaborate with cross-functional teams to define product roadmaps, requirements, and implementation strategies
- Provide thought leadership and advisory support on industry best practices, regulatory compliance, and operational efficiency
- Engage with internal and client stakeholders to understand business needs and translate them into technical and product solutions
- Mentor and guide teams on core banking processes, system integrations, and operational workflows
- Support client strategic initiatives to modernize and optimize core banking systems for community banks and credit unions
- Represent the organization in client meetings, industry forums, and vendor discussions
Requirements:
- At least 12 years' experience in one or more of the following - community bank or credit union operations, banking product management or fintech serving community banks
- Strong functional expertise in several of the following areas - retail banking, SME commercial lending, payments, treasury management, digital banking and compliance processes
- Experience in core banking systems, with hands-on expertise in Jack Henry, FIS, or Fiserv platforms
- Proven track record in product management, including roadmap development and lifecycle management
- In-depth understanding of U.S. banking regulations, compliance standards, and industry trends, digital banking, product roadmaps, systems integration, API integration, customer journey mapping, competitive analysis/market research experience
- Excellent communication, stakeholder management, and problem-solving skills
- Familiarity with API integrations and fintech partnerships
- Strong analytical and strategic thinking capabilities