HD Power Outage Management - Customer Portfolio Manager - CPM CS

GE Vernova is part of GE Gas Power, focusing on providing advanced and cleaner energy technologies. The Site Customer Portfolio Manager will be responsible for managing customer relationships, ensuring profitability and satisfaction for assigned contracts, and overseeing outage management and planning.

Responsibilities:

• As the Customer Portfolio Manager, you will serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity for this Portfolio located in Corpus Christi
• Develop and own site customer communication plan, coordinate and facilitate regular "Customer meetings" reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer at the site
• Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GEV
• Be responsible for developing outage scope/communicating scope to the field services team
• Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable
• Provide leadership in owning and driving all emergent/forced outage matters to resolution
• Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetings including On-Site Repairs and Part and Component Repairs performed in GRS addressing repairs issues in the GEV network
• Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure