Stitch Fix is the leading online personal styling service that helps people discover styles they will love. As a Senior Product Manager, you will lead the Onboarding Pod, owning the roadmap for key onboarding experiences and bridging marketing and brand strategies to enhance client engagement.
Responsibilities:
- Lead the Onboarding Pod: Set the 6–12 month vision for a cross-functional team of Engineers, Designers, and Data Scientists. You’ll provide mentorship and tactical guidance to junior PMs while maintaining ownership of the most complex strategic bets
- Next Gen AI-powered Onboarding: Pioneer a radically new onboarding experience. You will explore how a more visual and AI powered experience can create a 'living profile' that builds trust from the first interaction
- Master the 'Onboarding Paradox': You will solve the challenge of creating a low-friction signup flow that still captures the deep, high-signal data necessary to ensure a client's 'First Fix' is a resounding success
- Drive Style Playback: Transform the 'StyleFile' from a static profile into a modern, shoppable experience. You’ll help clients see their evolving taste reflected back to them, turning data capture into a moment of inspiration
- Reimagine our Landing Page Strategy: Partner with Marketing and Brand to reimagine our landing pages. You’ll identify and build the features that communicate our value—such as 'Show More Awesome Merch'—allowing prospects to see our seasonal styles and top brands before they even sign up
- Harmonize Cross-Functional Goals: You’ll be the connective tissue between growth-focused marketing targets and the technical requirements of our Data Science styling models, ensuring all teams are aligned on the definition of a 'successful' new client
Requirements:
- 8+ Years Experience in leading complex, 0-to-1 initiatives and setting 6–12 month roadmaps
- Ability to drive results across teams you don't manage
- Experience partnering effectively with Marketing and Brand
- Use of modern product discovery techniques to maximize the chances of building the right solution
- Possession of deep data intuition and understanding of how to build intelligent consumer experiences
- Ability to optimize for high conversion without sacrificing deep 'style signal'
- Lead with humility, curiosity, and accountability
- Enjoyment in raising the bar for the PM craft and guiding junior PMs
- Ability to connect quantifiable measures to long-term business outcomes
- Experience in subscription models
- Experience in e-commerce recommendation systems
- Background in fashion/apparel