Project Associate Manager

Accenture is a global professional services company, and they are seeking a Project Associate Manager to lead the end-to-end delivery of complex network infrastructure programs. This role involves overseeing multivendor execution and ensuring that projects meet quality, performance, timeline, and customer satisfaction targets.

Responsibilities:

• Lead the full lifecycle of large-scale network infrastructure projects—from planning and design through implementation, testing, and customer acceptance. Large‑scale network infrastructure projects—from planning and design through implementation, testing, and customer acceptance
• Manage scope, milestones, risks, and dependencies across multiple concurrent programs
• Serve as the primary customer contact throughout the project lifecycle
• Present program plans, set expectations, and ensure client business priorities are accurately translated into execution requirements
• Act as lead vendor manager for all assigned projects, ensuring compliance with SLAs and contractual obligations
• Track performance, address slippage, and escalating issues through vendor leadership when needed
• Drive alignment across internal teams (TPMs, Fiber Network Deployment, Technical Field Assist, etc.) to ensure seamless execution
• Coordinate all activities required to achieve design readiness, field deployment, testing, and turn‑up
• Own RAID (Risks, Actions, Issues, Dependencies) management for the entire program
• Identify risks early, implement mitigation plans, and escalate critical blockers to protect delivery timelines
• Lead all program governance touchpoints, including kickoff, weekly status, vendor syncs, and escalation calls
• Produce concise, data driven dashboards and health reports for internal leadership and clients
• Oversee technical delivery activities such as cross‑connect facilitation, fiber readiness validation, and test/turn‑up scheduling
• Manage final acceptance with vendors, ensuring all network elements meet technical and performance criteria
• Ensure accurate acceptance dates, proper documentation, and complete handoff packages for downstream teams (e.g., TPMs)
• Launch client and vendor satisfaction surveys to confirm delivery quality and identify improvement opportunities

Requirements:

• Minimum of 5 years' end‑to‑end delivery experience managing network or fiber infrastructure projects
• Minimum of 2 years' experience managing technical or delivery teams
• Working within telecommunications provisioning, service delivery, network deployment
• Hands‑on exposure to global carrier environments across North America, and/or LATAM
• Practical knowledge of: IP Transit and Peering, Dark Fiber & Wavelength services, Optical transport technologies, Fiber infrastructure and related network equipment
• Strong communication skills with the ability to engage clients, leadership teams, and partner organizations
• Proven ability to work under pressure, manage multiple projects, and operate in fast paced, time- sensitive environments
• Highly organized, detail oriented, and capable of structured problem solving
• Experience delivering multiregional infrastructure programs with global vendors
• Familiarity with project management, RAID processes, and network testing workflows