Akamai Technologies is a leader in providing managed services and support for global customers. As a Senior Technical Project Manager, you will serve as the main point of contact for customers, leading web performance or security projects and ensuring high-quality service delivery.
Responsibilities:
- Serving as the main point of contact for customers, leading web performance or security projects
- Partnering with business teams to ensure efficient integration, high-quality service, and ongoing customer engagement
- Identifying service improvements and address issues to enhance the quality of customer service delivery
- Communicating effectively in a customer facing role with internal and external customers and partners to share information deliverables
Requirements:
- 8 years of relevant Project Management experience in Consulting or the IT Industry
- Bachelor's degree in Computer Science, Engineering, or related field or its equivalent
- Experience in a customer-facing role within the Information Technology industry, including technical project delivery
- Understanding of network technologies, web security, media technologies, and core Internet protocols such as DNS and HTTP/S
- Experience with automation, integration, and deployment in web development or security environments
- Familiarity with tools like Github, Jenkins and Terraform