HR Business Partner- Retail (West Coast)

SKIMS is a solutions-oriented brand creating the next generation of underwear and loungewear. The HR Business Partner – Retail (West Coast) serves as a trusted advisor to retail leaders, focusing on employee relations, coaching, and ensuring fair people practices in a dynamic retail environment.

Responsibilities:

• Serve as a trusted thought partner to retail leaders, providing hands-on guidance on employee relations, performance conversations, corrective action, and conflict resolution
• Lead and manage complex and escalated employee relations issues, ensuring timely, thorough, and impartial investigations with clear documentation and outcomes
• Coach managers on best practices for feedback delivery, performance improvement, accountability, and engagement building confidence and consistency across leadership teams
• Partner with leaders to proactively identify people risks and address concerns before they escalate
• Act as a cultural steward, reinforcing SKIMS’ values, leadership expectations, and commitment to fairness and inclusion
• Execute HR strategies aligned with retail business goals in partnership with the Director of HR – Retail and regional leadership
• Translate people strategy into practical, field-ready solutions that support store performance and employee experience
• Partner cross-functionally with Recruiting, Legal, Payroll, Benefits/Total Rewards, and People Operations to deliver seamless HR support across the West Coast
• Support scalable HR processes that drive operational consistency while allowing flexibility for regional needs
• Guide leaders through goal setting, performance evaluations, and development planning with a strong focus on growth and accountability
• Support performance improvement planning with clarity, empathy, and compliance at the forefront
• Contribute to annual talent reviews, succession planning, and leadership development discussions to strengthen internal pipelines
• Use HR data and insights to track trends in engagement, retention, turnover, and performance
• Support onboarding experiences that set leaders and teams up for success from day one
• Partner on training initiatives that strengthen leadership capability, employee relations skills, and inclusive management practices
• Equip managers with tools, resources, and guidance to lead confidently and effectively
• Champion DEI initiatives by embedding inclusive practices into daily people decisions and leadership behaviors
• Partner with leaders to foster environments where employees feel respected, valued, and heard
• Support engagement initiatives that build connection, morale, and a strong sense of belonging across stores
• Ensure adherence to federal, state, and local employment laws, as well as company policies and procedures
• Partner with Legal on employment-related matters, ensuring appropriate documentation and risk mitigation
• Communicate policy updates clearly and consistently to leaders and teams
• Conduct HR audits and reviews to ensure compliance and operational excellence
• Support organizational change, growth, and transformation initiatives across the retail network
• Maintain and evolve HR resources, toolkits, and documentation for leaders and employees
• Travel regularly within the West Coast region to maintain strong relationships and on-the-ground partnership

Requirements:

• Based in the United States (West Coast)
• 3+ years of Retail HR or HR Business Partner experience in a fast-paced, multi-site environment
• Strong expertise in employee relations, investigations, performance management, and manager coaching
• Proven ability to build trust and influence leaders at all levels
• Excellent communication, conflict resolution, and judgment skills
• Experience working with HRIS systems (UKG preferred) and Microsoft Office Suite
• Strong knowledge of employment law and HR best practices
• Ability to handle sensitive matters with discretion and professionalism
• Willingness to travel within the assigned region and work across time zones
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred
• Experience supporting scaling retail teams is a plus