Sprout Social is seeking an experienced and visionary Principal Product Manager - AI to drive the strategy, execution, and launch of key artificial intelligence features within their product suite. This role is critical in translating the overall AI vision into a market-leading platform that maximizes the business impact of social media. The Principal PM will work closely with cross-functional teams to ensure that AI features are technically sound and commercially viable.
Responsibilities:
- Define and evangelize a high-impact roadmap that translates complex AI capabilities into intuitive product features, ensuring our AI vision directly solves core customer pain points and drives platform value
- Lead high-stakes, platform-wide AI initiatives by identifying integration points across the Sprout suite, enabling customers to achieve sophisticated outcomes with minimal effort through seamless AI assistance
- Partner deeply with Engineering to develop our agent ecosystem and platform foundations, fostering an environment of rapid experimentation and iterative development
- Serve as the primary subject matter expert for AI agents within the product org, maintaining a constant feedback loop with customers
- Act as the connective tissue between GTM, Design, and Engineering to ensure AI features are not only technically sound but also commercially viable and intuitively designed
- Elevate the product organization’s collective AI literacy by mentoring peer PMs, sharing best practices, and helping shape the internal standards for building and shipping intelligent products
- Stay at the forefront of AI/ML trends to accelerate deployment cycles and advise leadership on the strategic adoption of emerging technologies
- Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our AI core
Requirements:
- 10+ years of PM experience in platform or AI roles in a B2B product-driven SaaS environment
- Proven success leading initiatives in a multi-product portfolio company
- Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions