Key skills
SalesFunnel ManagementWireless / mobile salesBasic Understanding of ExcelHighly OrganizedProduct KnowledgeHigh Level of IntegrityManage Sales CycleQuick LearnerTroubleshootingVerbal CommunicationWritten CommunicationTeamworkPersuasionProject ManagementCommunication
About this role
Comcast is a Fortune 50 leader in media and technology, seeking a Senior Outbound Business Sales Representative to drive sales through outbound cold calling and lead generation. The role involves acquiring new customers in the small and medium business segment, managing sales documentation, and maintaining customer relationships through various channels.
Responsibilities:
- Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in
- Focus on new acquisition in small and medium business segment to include advanced product sales
- Prepare sales documentation for advanced products; work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation
- Assist sales customers digitally, via Chat, to complete transactions using the web portal interface
- Maintain and manage multiple chat sessions simultaneously to assist sales customers with order entry and sales questions
- Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel
- Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice, and TV services to small and mid-sized business to new and existing customers
- Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics
- Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills
- Consult with business customers on their business application, solicit referrals for potential new prospects, and close web leads
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Other Duties And Responsibilities As Assigned
Requirements:
- Must be Highly Organized
- Quickly Learns and Adapts to Change
- Basic Understanding of Excel
- Strong Verbal and Written Communication Skills
- Strong Product Knowledge/Technical Skills
- High Level of Integrity
- Ability to Manage a Longer Sales Cycle
- Funnel Management
- Wireless / mobile sales experience is strongly preferred
- High School Diploma / GED
- 5-7 Years of Relevant Work Experience