Modine Manufacturing Company is a leader in thermal management solutions, dedicated to engineering a cleaner, healthier world. The Business Development Manager will be responsible for developing and implementing a strategic sales plan to expand the distribution partner network and directly sell cooling equipment to customers in North America, particularly in the data processing facilities segment.
Responsibilities:
- Develop and execute a comprehensive sales strategy to achieve sustainable growth of revenue and profit, and market share expansion
- Use insights from market trends, competitor analysis, and customer feedback to refine strategies and drive growth
- Develop and lead an efficient and effective sales team suitable for the size of the revenue and future opportunity
- Prepare and present sales forecasts, reports, and performance metrics to the executive team
- Develop and manage a robust channel partner program, including identifying potential partners, negotiating agreements, and providing ongoing support and training to ensure their success
- Collaborate with channel partners to create joint business plans, set sales targets, and develop marketing strategies to drive mutual growth
- Conduct regular performance reviews with channel partners to assess their sales pipeline, address challenges, and identify opportunities for improvement
- Build and drive internal sales funnel process for channel network development and key account direct sales in targeted segments
- Support external partners in building and driving their sales funnel processes, provide guidance and best practices
- Oversee the entire sales funnel process both internally and on channel partner side, from lead generation and qualification to conversion and closing, ensuring an efficient and effective approach
- Ensure sales team provide accurate and timely quotations and relevant support to key accounts and channel partners, ensuring a smooth sales process
- Ensure a high level of customer service by addressing inquiries, resolving issues, and maintaining strong relationships with key accounts and channel partners
- Collect and analyze Voice of Customer (VoC) data to gain insights into customer needs, preferences, and pain points, and use this information to drive product and service improvements
- Monitor market trends, competitive activities, and customer needs to refine sales strategies and ensure a competitive edge
- Collaborate with the marketing and product development teams to align sales initiatives with overall business goals
Requirements:
- Bachelor's degree in Engineering, Business, Marketing, or a related field
- 7+ years of experience in sales of highly engineered capital goods to industrial or commercial customers, experience in HVAC&R or data center cooling equipment is a plus
- Strong understanding of Data Center technologies and industry trends. Ability to articulate complex technical information in a clear and persuasive manner
- Proven track record of developing distribution networks and achieving sales targets
- Strong leadership and team-building skills with experience managing a sales team
- Excellent communication, negotiation, and presentation skills. Proven ability to coach sales team and channel partners in critical elements of selling process, including Value Sell, Account Plans, Opportunity Plans, Pre-Call Planning, etc
- Self-motivated, results-oriented. Proven track record of thriving in a fast-paced, target-driven environment. Strategic thinker with the ability to analyze data, identify trends, and make informed decisions
- Proficient in CRM software and other sales tools
- Ability to travel up to 50%, primarily within North America