Senior Product Designer

Triple Whale is a complete intelligence platform for ecommerce brands, helping them understand their business performance through data insights. They are seeking a Senior Product Designer to lead the end-to-end design process, collaborating closely with Product Management and Engineering to create high-impact user experiences.

Responsibilities:

• Lead the full UX design process for your product area—from research and concepts to high-fidelity UI and delivery
• Create user flows, wireframes, interactive prototypes, and polished interfaces using Figma
• Partner with Product and Engineering to define requirements, scope solutions, and ensure smooth implementation
• Plan and conduct research to uncover user needs, motivations, and pain points (e.g., interviews, surveys, diary studies)
• Run usability testing and concept validation to inform iteration and improve product quality
• Synthesize findings into insights that shape product strategy and prioritization
• Collaborate tightly with PMs to define problem spaces, frame opportunities, and evaluate trade-offs
• Contribute to product direction by grounding roadmap decisions in user outcomes, experience quality, and data
• Analyze product metrics and user feedback to identify experience gaps and guide continuous improvement
• Contribute to and expand our design system to ensure scalable and consistent UI patterns across the platform
• Advocate for accessibility, usability, clarity, and simplicity in every interaction throughout the user journey
• Promote user-centered thinking across teams and stakeholders
• Facilitate workshops and share insights to align teams around user needs

Requirements:

• 6+ years of experience in product/UX design, interaction design, or UX research—preferably in SaaS, analytics, AI, or e-commerce
• A portfolio that demonstrates: End-to-end product design work (from research → flow → UI), Experience leading or conducting user research, Ability to translate insights into elegant design solutions, Proven experience designing for mobile platforms, with a deep understanding of mobile UX best practices and constraints
• Strong skills in interaction design, visual design, prototyping, and information architecture
• Experience designing and conducting research studies, synthesizing insights, and influencing product decisions
• High proficiency in Figma and modern design and prototyping workflows
• Excellent communication and collaboration skills; you can explain design rationale clearly and inspire buy-in