Lead Demo Engineer

Typeface is a company that helps major brands create personalized marketing campaigns quickly. The Lead Demo Engineer will own the strategy and development of the demo ecosystem, creating compelling demonstrations that support the Solution Engineering team and enhance customer engagement.

Responsibilities:

• Design and deliver visually compelling, user-centric demo experiences tailored to unique customer use cases
• Create baseline demo stories and bespoke C-level presentations that align with customer objectives, industry verticals, and creative workflows
• Build and maintain zero-setup demo environments that simplify setup and ensure consistency across the global SE team
• Develop high-quality demonstration assets—including templates, visuals, sample content, integrations, and guided flows—for use across the global solution engineering organization
• Build and maintain a searchable demo asset repository with strong version control and documentation
• Create demo guides, configuration instructions, and best practices to ensure smooth adoption by solution engineers
• Establish scalable internal processes, standards, and governance frameworks for demo environment creation, updates, and maintenance
• Develop documentation and repeatable workflows that ensure usability, stability, and rapid iteration
• Lead a small offshore team of demo specialists to create, refine, and launch new demo assets and offerings
• Partner with Product teams to incorporate advanced capabilities, new features, and beta workflows into demo environments
• Collaborate closely with Marketing to incorporate design principles, visual storytelling, and brand consistency across all assets
• Support Sales through the ongoing evolution of demo narratives, visual systems, and customer journey alignment

Requirements:

• 5+ years of experience in Demo Experience, solutions engineering, creative technology, UX/UI development, or related technical-creative fields
• Hands-on expertise with HTML, CSS, UX/UI principles, information architecture, and digital experiences
• Strong visual communication and presentation design skills—you can turn complex ideas into highly polished, customer-ready stories
• Deep familiarity with digital marketing, creative workflows, and customer journey mapping
• Experience building demos, prototypes, or digital experiences within a SaaS, MarTech, or creative technology organization
• Ability to communicate technical concepts to both creative and technical stakeholders
• Proven experience managing projects, prioritizing across multiple workstreams, and leading offshore or distributed teams
• A collaborative, solution-oriented mindset with equal comfort in creativity, detail orientation, and technical precision
• Willingness to travel periodically for customer meetings, internal collaboration, and industry events