Technology Product Manager, Merchandising

Crate and Barrel is seeking a Technology Product Manager for their Merchandising team, responsible for defining and delivering valuable products. The role focuses on supporting cross-functional initiatives in Merch Planning, Inventory management, and creating a vision for the future of the Merchandising domain.

Responsibilities:

• Define product priority, scope, and direction aligned to a defined product strategy for a product team with medium complexity
• Establish clear and measurable Key Performance Indicators (KPIs) that track the product’s success and inform strategic decisions
• Work autonomously to define and prioritize features based on data, customer feedback, and business goals
• Leverage a comprehensive understanding of the functionality and utilization of systems, tools, and applications within the product to proactively identify and communicate dependencies and impacts to cross-functional teams
• Manage the entire product lifecycle for assigned product(s), from ideation and design through development, testing, and deployment, adhering to agile methodologies
• Conduct market research, competitive analysis, and customer insights gathering to inform product decisions
• Lead product discovery activities to validate product ideas and ensure alignment with customer needs
• Maintain and prioritize the product backlog and opportunity backlog to drive innovation
• Collaborate effectively with engineering, business partners, and other stakeholders to align on product strategy and ensure successful execution
• Work closely with management and the product team to define a compelling product and evangelize that vision
• Prioritize defects associated with the product with appropriate urgency

Requirements:

• Proficiency in agile methodologies
• Strategic thinking ability to align product decisions with business goals
• Strong data analysis skills and the ability to use data to define KPIs and inform product decisions
• Excellent written and verbal communication skills, with the ability to clearly and concisely communicate to various levels, including leadership
• Strong problem-solving skills with a focus on finding creative and effective solutions
• 3+ years of experience in product management, with a focus on omnichannel retail
• Bachelor's degree in business, technology, or equivalent work experience
• Proficient with Microsoft Office Suite, Google Workspace, Jira, Confluence, and Smartsheets