Senior Commercial Product Manager

Billtrust is a B2B order-to-cash software and digital payments market leader, helping businesses improve cash flow and customer satisfaction. The Senior Commercial Product Manager will own the commercial lifecycle of products, collaborating with various teams to define product requirements and drive successful market strategies.

Responsibilities:

• Act as a subject matter expert for product, serve as a liaison between the revenue side of the business and the product team
• Ensure the prioritized backlog is maintained so each successive sprint can be planned clearly and efficiently
• Evaluate new feature enhancement requests and ideas, based on market demand, ROI and client impact
• Manage all aspects of the product scorecard; track relevant KPIs based on business objectives
• Provide transparency on results and planning through accurate and automated reporting
• Provide clients with the appropriate guidance and direction with regards to roadmap priority; identify and leverage clients to assist with developing new functionality and solutions
• Work in partnership with sales to ensure proper education on the value statements of the product; act as a product liaison across teams as needed
• Collaborate with development and engineering leads during product development as needed
• Review monthly prospect win loss reports with product marketing and assist with developing the strategy surrounding Go-To-Market (GTM) initiatives
• Lead the yearly planning baseline; define tradeoffs, benefits and impact of work
• Recognize the drivers for financial health of the product portfolio; account for tradeoffs and present options
• Process accountability regarding cadence and product ceremonies/deliverables
• Manage a higher volume of large product initiatives within a defined period, ensuring a successful build outcome
• Act as a mentor and coach for other product managers
• Travel quarterly for customer onsite meetings and events

Requirements:

• Bachelor degree in Computer Science, MIS, Business or a related field (or equivalent experience)
• 5-7+ years of relevant, previous product ownership experience across multiple companies
• Ability to successfully manage product backlog in a fast-paced, product-centric environment
• Proven Experience in Go-To-Market (GTM)/Launch strategy
• Experience in data driven solutioning
• Strong understanding of market drivers and considerations, familiarity with Total Addressable Market (TAM), Ideal Customer Profile (ICP), Target Customer Profile (ICP)
• Demonstrated understanding of cost and revenue drivers of software products
• Ability to communicate effectively technically, as well as with senior leadership
• Strong understanding of Agile methodology
• Self-motivated with strong problem-solving skills
• Ability to collaborate cross-functionally, and work well in a team-oriented environment
• Experience in SaaS, online payments, and software or product-centric business
• Strong understanding of software solution design
• Ability to plan for future strategy while maintaining the current delivery
• Ability to lead release activities from analysis through to implementation
• Ability to work directly with clients in user forum, round table, or customer outreach sessions
• Experience in financial, payment or treasury product roles which required high attention to detail preferred