Consensys is the leading blockchain and web3 software company, pioneering technological developments within the web3 ecosystem. They are seeking a Senior Product Operations Manager to strengthen product and cross-functional operations, ensuring high-quality product delivery and continuous improvement across teams.
Responsibilities:
- Champion a scalable product development process to increase velocity, transparency and quality across teams
- Partner closely with Product Managers to remove friction from the product development process, ensuring the smooth launch of critical initiatives
- Develop systems that improve cross-functional communication and alignment between Product, Design, Engineering, QA, Marketing and Release teams, ensuring strong execution at every release
- Own and continuously improve the product delivery tech stack to improve async communication, visibility, and execution in a fast-paced environment
- Build systems to translate business and customer insights into actionable product decisions, informing product strategy and prioritization
- Apply an AI-first mindset to automate reporting, workflows, and operational tasks, reducing manual overhead and increasing leverage
- Contribute to raising overall product team maturity, quality standards, and execution discipline across teams
Requirements:
- 5+ years of experience in product operations, product management, or a related role in a tech-driven, scaling organization
- Obsession for improving processes, tools, and operational efficiency in product organizations
- Excellent organizational skills with the ability to manage multiple priorities and deadlines in an ambiguous and changing environment
- Expert communication and stakeholder management skills
- Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements
- Proactive mindset, with a strong sense of ownership and an eye for continuous improvement
- Experience working with global teams and managing projects across multiple time zones
- Strong hands-on experience on the Atlassian stack (Jira, Confluence)
- Solid understanding of software development processes (Agile, Scrum, etc.)
- Experience in management consulting, investment banking, or fast-growing technology start-up
- A Lean Six Sigma Certification (Green or Black Belt)
- Experience in crypto or web3 environments