Senior Program Manager (Enterprise Data & Intelligence Platforms / Teammate)

DICK'S Sporting Goods is committed to creating an inclusive and diverse workforce that reflects the communities they serve. The Senior Program Manager role focuses on delivering critical business-impacting programs within the Enterprise Data and Intelligence Platforms team, leading cross-functional teams to drive measurable business impact through advanced analytics and technology enablement.

Responsibilities:

• Collaborate closely with product management, engineering, architecture, and external stakeholders to define success criteria and business impact through data-driven insights. Leverage this understanding as work is prioritized to ensure delivery of the highest priority initiatives
• Drive the design, development, and deployment of AI-powered forecasting, allocation, and fulfillment solutions. Ensure integration of data science models into merchandising and supply chain workflows to optimize inventory flow, minimize excess, and maximize product availability
• Ensure comprehensive project planning, including detailed budgets, milestones, deliverables, resource allocation, dependencies, and risk mitigation strategies, while remaining flexible to adapt plans based on evolving business needs and real-time data
• Provide a consistent model and clear expectations for budget management from initial forecasting, to tracking of actuals, and proactively identify and address any deviations from the plan
• Inspire and lead cross-functional teams through evolving project challenges, including scope, schedule, and cost changes, by fostering clear communication, continuous alignment, and collaborative problem-solving
• Develop and execute proactive, actionable risk management plans, ensuring early identification of risks and collaborative resolution, driving successful outcomes with minimal disruption
• Foster a culture of collaboration and partnership across cross-functional teams, business stakeholders, and executives, enabling accelerated development and value delivery. Promote open, honest communication to identify challenges and co-create impactful solutions that drive consumer value
• Identify and engage key stakeholders to ensure their voice is integrated into program decision-making, fostering alignment across departments and maximizing the impact of each initiative
• Lead teams through ambiguity and complex challenges with clarity, resilience, and a focus on innovative solutions. Apply principled decision-making frameworks with consistency and rigor to drive success in dynamic environments
• Develop standard reporting and metrics to provide real time visibility to the project as well as team health. Track, report, and communicate measurable business outcomes resulting from program delivery
• Leverage agile best practices within Product Management, Engineering, Marketing and Business Development to optimize cross-team and cross-organizational collaboration and communication

Requirements:

• Bachelor's degree in Computer Science, Data Analytics, or a related field, or equivalent professional experience
• 8+ years of program management experience preferably in the Data and Analytics space, with a strong preference for experience in large-scale, AI-enabled supply chain or inventory initiatives
• Experience with AI/ML model deployment, data foundation building, and workflow transformation in retail or supply chain context
• Exceptional communication and presentation skills, with demonstrated experience influencing and engaging diverse audiences, from team members to C-level executives, using data-driven storytelling
• Strong leadership skills; able to successfully influence without authority
• Experience interfacing with external customers, partners and vendors to lead a project delivery
• Proficiency in Agile methodologies, including hands-on experience with Scrum, Kanban, or scaled frameworks like SAFe to drive continuous delivery in a dynamic environment
• Advanced certifications such as PMP, or Agile Certified Practitioner are a plus
• Experience with Jira and Aha! a strong preference