Barcel USA is committed to a people-centric culture and is seeking a Customer Sales Manager to lead their sales efforts in the Texas and Colorado markets. The role involves managing customer relationships, achieving sales goals, and developing strategic plans for account performance.
Responsibilities:
- Establishes productive, professional relationships with key personnel at assigned customers at all levels
- Coordinates the involvement of company personnel, including support, service, management resources, in order to meet account performance objectives and customer’s expectations
- Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts for all brands/categories
- Proactively assesses, clarifies and validates customer needs on an ongoing basis
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
- Deliver annual volume, manages trade spend and profit plan for all brands/categories in all accounts assigned
- On-going analysis and review of business trends to identify gaps to plan and execution for all brands/categories
- Actively participate in Annual Planning and Forecast process in collaboration with DSD Regional Team
- Develop annual promotion plan while adhering to company trade spend guardrails, and ensure flawless execution through consistent customer engagement and buy-in for all brands/categories
- Actively participate in customer payment processing including financial contracts, and collections
- Actively coordinates and ensures efficacy of customer Joint Business Planning process, assortment & segmentation (POG) reviews, and scorecard sessions using relevant fact-based selling
- Drives execution of account programs by working closely with our DSD/Distribution partners and the necessary parties at the customers HQ and regional levels
- Ensure pricing and merchandising objectives are achieved consistently with Portfolio/Brand strategy, account objectives and efficient trade spending
- Take lead on growth initiatives understanding overall category and competitive trends
- Maintain accurate performance information of customers
- Develop the tactics and resources plan for initiatives to ensure effective execution and communication plan of action to all stakeholders
- Ensure all promotions are accompanied by effective POS and incremental displays
- Aggressively sell price programs by utilizing best practices and available tools. Customize presentations to better appeal to customer’s needs. Evaluate ROI to ensure all promotions are within company TPR guardrails
- Executes distribution on new and existing priority SKU’s in-line recommendations aligned to Company standards, Gold Standard Execution
- Ensures compliance with annual Customer Marketing Agreement from Account HQ for all designated areas of responsibility
- Other duties as assigned by your supervisor
Requirements:
- Education Business: Administration, Marketing Bachelors Or equivalent work experience
- Minimum 5-7 years of strategic sales experience: preferably with a consumer-packaged goods organization
- Experience working with 3rd party, Direct Sales Distribution (DSD), and CDC Warehouse GTM (Preferable)
- Microsoft Office (Excel, PowerPoint, Outlook, One Note, Teams, and Word)
- Proficient in IRI, Nielsen data
- Knowledgeable of Warehouse replenishment programs and supply chain requirements
- Frequently participated in successful strategic joint business planning sessions with major regional CPG retail accounts
- Can create Playbooks and other medium to communicate and execute account/customer promotions and other trade events ensuring effective ROI
- Able to influence external and internal customer and work effectively in cross-functional environment
- Proven track record of effective trade expense management
- Demonstrated skillful negotiation capability with Buyers and Senior Buyers in the Grocery Retail CPG industry
- Ability to create effective and dynamic presentations using Microsoft PowerPoint, Word, and Excel
- Travel: Domestic 20-30%
- Highly motivated individual with excellent communication, negotiation, influencing and follow up skills
- Seasoned in conflict management
- Solid understanding of financials including P&L impact of sales decisions
- Proven leadership capability with a track record of leading and influencing large multi-level and or cross functional teams
- Capability to excel in Sales
- Commitment and ability to succeed within a complex organization
- Great Interpersonal Skills
- Detail & Results Oriented
- Superior Oral/Written Communication Capability
- Analytical & Critical Thinking Skills
- Excellent written and verbal communication skills required
- Ability to multi-task, prioritize and organize in a fast-paced environment
- Prefer experience working with Albertsons/Safeway and/or their banner chains