Program Manager (Non-Profit) - Remote

Keystone Recruitment is seeking an experienced Social and Community Service Manager to contribute subject matter expertise to AI training initiatives. In this remote role, you will apply your real-world knowledge of social and community service management to help refine and improve advanced AI systems.

Responsibilities:

• Serve as a subject matter expert, providing detailed and accurate feedback on social and community service management practices for AI training purposes
• Analyze case studies, documentation, and real-world scenarios to inform AI system behavior and responses
• Collaborate with AI developers to integrate industry knowledge and ethical standards into training datasets
• Review and evaluate AI-generated content for accuracy, clarity, and practical relevance
• Contribute to the development of realistic dialogue, decision-making pathways, and intervention strategies
• Stay current with trends, regulations, and best practices in social and community services
• Communicate insights and recommendations clearly through written reports and virtual collaboration

Requirements:

• Extensive professional experience in social and community service management or a closely related field
• Exceptional written and verbal communication skills
• Strong analytical and critical thinking abilities
• Ability to synthesize complex information for both technical and non-technical audiences
• Comfortable working independently in a remote, technology-driven environment
• Commitment to confidentiality, accuracy, and ethical standards
• Proficiency with digital collaboration tools and platforms
• Experience contributing to AI, data annotation, or technology-driven projects
• Advanced degree or certifications in social work, community services, public administration, or a related discipline
• Experience providing training, mentorship, or professional development to peers