Virtual - Outbound Business Sales Representative

Comcast is a Fortune 50 leader in media and technology, seeking an Outbound Business Sales Representative. The role is responsible for generating sales through outbound cold calling and lead generation, facilitating the sale of Comcast's Internet, Voice, and TV services to small and mid-sized businesses.

Responsibilities:

• Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers
• Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics
• Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills
• Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads
• May partner with field to provide referral of complex opportunities to the outside sales organization
• Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately
• Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled
• Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

Requirements:

• High School Diploma / GED
• 2-5 Years of relevant work experience
• Selling Comcast Business Mobile is a requirement
• Working a sales funnel is a requirement
• Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques
• Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics
• Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills
• Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads
• Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately
• Updates and maintains prospect database and opportunity funnel on a daily basis
• Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Wireless experience strongly preferred