Business Application Analyst

Prosum is seeking a Senior Business Application Analyst who will work with various stakeholders to design, develop, implement, and support enterprise business application systems. The role involves ensuring data integrity and system security while managing projects and providing customer support.

Responsibilities:

• Serve as a primary point of contact for application users and vendors
• Respond to questions, concerns, and enhancement requests in a timely and professional manner
• Troubleshoot issues, manage service tickets, and apply problem-solving skills to resolve system challenges
• Analyze business needs, workflows, and documentation to design effective system solutions
• Develop system scope, objectives, and functional specifications
• Recommend and implement solutions aligned with organizational goals
• Maintain application functionality, data integrity, and system security
• Manage software upgrades, implementations, and system conversions
• Extract, transform, and analyze data to support operational and reporting needs
• Participate in and lead small to medium-sized projects across the organization
• Establish project goals, milestones, and timelines
• Monitor progress, report status, and facilitate cross-functional meetings
• Develop and maintain standard and ad hoc reports
• Design intermediate to advanced reports using tools such as SQL, BI platforms, and reporting dashboards
• Identify opportunities for process improvement and business transformation
• Act as a subject matter expert for supported applications and functional areas
• Research and propose innovative or alternative technical solutions
• Train new and existing staff on supported systems and applications
• Coordinate and support training efforts with vendors and end users during system rollouts
• Participate in on-call support as required
• Perform other related duties as assigned

Requirements:

• Candidates must have experience in research-embedded, data-driven initiatives
• The role requires direct ownership of AI/ML, advanced analytics, or data platform programs, not peripheral involvement
• Clinical research experience should be coupled with technical data platforms and advanced analytics execution
• Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field OR equivalent professional experience
• In lieu of a bachelor's degree, a minimum of 9 years of relevant business or technical experience
• Minimum of 5 years of relevant professional experience
• At least 3 years of experience in a healthcare information systems environment
• Minimum of 2 years of full lifecycle system implementation experience (planning, requirements, design, development, testing, go-live, and support)
• Experience with enterprise systems such as Kronos, Lawson, Oracle, PeopleSoft, or similar platforms
• Background in Finance, Procurement/Supply Chain, Human Capital Management, or Payroll systems
• Consulting experience is a plus