Manager, Project Management

eClinical Solutions helps life sciences organizations accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud. The Manager, Project Management is responsible for overseeing a team of Project Management professionals and ensuring operational excellence across Biometrics Services, driving the delivery of complex clinical trial initiatives in compliance with regulatory requirements and industry best practices.

Responsibilities:

• Monitor, mentor, and audit the performance of direct reports to ensure adherence to PMI-compliant project management practices and eCS standards
• Coach PMs to balance aggressive delivery goals with realistic execution plans, especially in regulated clinical environments
• Lead and oversee complex clinical trial projects, ensuring delivery aligns with protocol requirements, client expectations, and regulatory standards
• Ensure project plans account for interdependencies across EDC, IRT, CROs, sponsors, biostatistics, and data review workflows
• Proactively identify and manage risks related to data quality, timelines, resourcing, and external vendor dependencies
• Drive disciplined study start-up planning, including realistic timelines, cross-functional alignment, and clear accountability
• Integrate lessons learned from completed studies to improve future delivery models and client engagements
• Support leadership with strategic initiatives related to scaling the Biometrics Services organization
• Serve as the customer success champion for assigned clinical trial clients, ensuring consistent communication, transparency, and proactive issue management
• Build trusted partnerships with sponsors by setting up and reinforcing shared accountability for timelines and deliverables
• Other duties as assigned

Requirements:

• Bachelor's degree or equivalent work experience
• 10+ years of project management experience preferably in a clinical, biomedical, or software environment
• 5+ years in Pharmaceutical/Biotechnology industry or equivalent senior consulting role managing large complex clients/multiple projects
• 3+ years of people leadership
• Exceptional communication, negotiation, and stakeholder management skills
• Strategic thinker with the ability to translate vision into operational execution
• Proven ability to manage ambiguity and high-pressure client environments
• Deep commitment to deliver quality, client success, and organizational integrity
• Expert with Microsoft applications (Word, Outlook, Excel, PowerPoint, Project, Visio, Teams, etc.), collaborative platforms (MS Teams, OneDrive, SharePoint, etc.) and operational tools (billing systems, HR systems, payroll systems, etc.)
• Highly experienced and successful in managing complex data management/clinical trial projects and programs in accordance with PMI and industry best practices, methodologies, principles and tools
• Strong working knowledge of: ICH/GCP guidelines, 21 CFR Part 11, Clinical trial methodologies and lifecycle, CRO and IRT vendor models and EDC platforms (e.g., Medidata Rave)
• Project Management Professional (PMP) certification