Senior Manager, Product Management (Individual Contributor) – Phare Claim

R1 RCM, Inc. is a leading provider of technology-driven solutions aimed at enhancing the patient experience and financial performance of healthcare organizations. They are seeking a Senior Manager of Product Management to lead product strategy and execution for a new solution within their Phare Health/R37 AI Lab Operating System, focusing on product leadership and integration within healthcare workflows.

Responsibilities:

• Own product strategy and direction for the solution—define vision, positioning, and roadmap aligned to market needs and launch timelines
• Drive discovery and requirements with clinicians and operations (nurses/physicians and clinical operations leaders), translating workflow realities into product decisions
• Lead cross-functional execution with product engineering, data engineering, and AI research/engineering partners to deliver a high-quality solution on an aggressive timeline
• Shape AI and agentic capabilities: partner with AI researchers/engineers to define use cases, evaluate model approaches, manage tradeoffs, and ensure solutions are safe, effective, and measurable
• Own integration strategy with EHRs (especially Epic): define integration workflows, coordinate with Epic contractors/technical partners, and ensure the product fits enterprise clinical environments
• Be market-facing: contribute to go-to-market readiness (messaging, demos, competitive insights, customer feedback loops) and support early customer conversations
• Define success metrics and instrumentation: establish KPIs, monitor performance, and iterate based on outcomes and stakeholder feedback
• Operate autonomously in a fast-moving environment—able to make decisions, align stakeholders, and unblock delivery without heavy oversight

Requirements:

• Proven experience leading product strategy and delivery for complex, cross-functional initiatives—without needing people management authority to drive outcomes
• Experience building products used by clinicians and/or operational healthcare teams (middle revenue cycle experience is a plus)
• Familiarity with Epic strongly preferred (Cerner/other EHR experience also valuable), including integration concepts and real-world clinical workflow constraints
• Hands-on experience building data-driven, ML/AI, or agentic products; comfortable collaborating deeply with engineers and AI researchers
• Ability to align clinical, operational, engineering, and executive stakeholders; excellent written and verbal communication
• Can define the 'what' and 'why,' and drive clarity when inputs are incomplete or evolving
• Familiarity with Databricks (or similar modern data/ML platforms)
• Exposure to frontier/LLM-based workflows, evaluation methods, and AI safety considerations
• Experience launching new products to market (0-1) in healthcare or adjacent regulated domains