Customer Project Manager - (Remote in the USA)

NextGen is a telecommunications company seeking a high-performing Customer Project Manager to join their team. The role involves managing cross-functional teams and ensuring project delivery meets scope, schedule, cost, and quality metrics.

Responsibilities:

• Interface with the customer daily
• Define project scope, schedule, cost, resources, risk, quality, and deliverables in collaboration with customers and Nokia management
• Forecast & Actualize Nokia Site Tracker
• Where required, negotiate with other department managers for the acquisition of required personnel from within the company
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary, during project cycle
• Set and continually manage project expectations with team members and other stakeholders
• Identify and resolve issues and conflicts within the project team
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Define project success criteria and disseminate them to involved parties throughout project life cycle
• Build, develop, and grow any business relationships vital to the success of the project
• Conduct project reviews & create recommendations identifying successful/unsuccessful project elements
• Collect best practices and tools for project execution and management
• Follow all Nokia Information Security policies and guidelines including ISMS (ISO27001 program)
• Travel: up to 10%

Requirements:

• 5 or more years of telecom experience including project management, site acquisition, construction, integration, optimization process knowledge
• Minimum, OSHA 10 Certified
• Strong focus on safety in the work environment
• Strong Customer focus
• Familiar with T-Mobile magenta build
• Highly Developed Knowledge of project management skills, with understanding of scope, schedule, cost, quality, risk, resource, and delivery management
• Ability to manage multiple projects simultaneously
• Effective communicator, written and oral with ability to present to management
• Developed Financial knowledge, ability to define/track project/program financials such as Budget, Margin, Invoicing, Revenue recognition
• Strong computer skills, MS Office – Word, Excel, Power Point, Projects
• Outstanding work ethic
• Commitment to excellence and high standards
• Ability to work independently and as a member of various teams and committees
• Good judgment with the ability to make timely and sound decisions
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• PMP certification