Conduent is a company delivering mission-critical services and solutions for Fortune 100 companies and governments. They are seeking a Senior Project Manager to lead and drive outcomes on Infrastructure projects, ensuring timely and budget-compliant delivery while collaborating with cross-functional teams.
Responsibilities:
- Provide project management for multiple concurrent Infrastructure projects developing pragmatic delivery and implementation plans with project resources
- Responsible for adhering to PMO best practices, standards and framework for projects
- Design, develop and maintain a detailed work breakdown of project milestones, deliverables and tasks to be accomplished for the initiative and ensure that tasks are accomplished on time and within budget
- Leads and communicates project scope, goals and responsibilities to project team
- Establish clear project sponsor and stakeholder expectations and engagement model which is then managed throughout the project life cycle
- Proactively lead and manage program tollgates, risks, issues, mitigation plans, dependencies and continuous improvement actions
- Monitors work of technical personnel, such as network, computer and storage engineers, providing support and direction to meet objectives as needed
- Develops and maintains reporting procedures and monitors performance in project control activities; prepares and distributes reports related to project activities, health, risk, issues and budget
- Drive collaboration and accountability with Tower Leads, Service Managers, Global Operations personnel, and Suppliers to develop and implement infrastructure projects in a complete and timely manner consistent with business needs
- All other responsibilities as directed by management
Requirements:
- Ten (10+) years' experience project management experience including developing project schedules, managing team resources, creating work breakdown structures, estimating size and effort for new deployment projects
- Solid understanding of PMO and governance best practices
- Ability to effectively apply project management methodologies and enforce project standards
- Self-starter who can dive in to complex projects and take it forward with minimal supervision
- Proficient with project management s/w tools as well as other productivity tools including: MS Office, Project, Visio, Word, Excel, PowerPoint, Outlook, and SharePoint
- Excellent communications skills (interpersonal, presentation, verbal and written)
- Ability to direct and drive complex project efforts to completion
- Strong problem-solving and analytical skills
- Ability to provide competent and proactive leadership
- Ability to establish cross-functional, collaborative relationships with business and technology partners
- Sound business acumen and good judgment
- Ability to negotiate and influence at all levels of the organization
- Flexibility, interest and ability to work in a fast-paced environment on mission critical projects
- Possess excellent technical aptitude and a desire to learn constantly
- Knowledge of infrastructure concepts and experience with managing technology projects; familiarity with ITSM methodologies (e.g. ITIL)
- Experience working in an IT outsourcing environment and/or managing IT service provider(s)
- Experience implementing projects using Agile methodologies a plus
- PMP and/or Six Sigma certification is a plus