AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. The IT Project Manager will manage multiple IT-driven projects, ensuring successful completion and transition to operations while collaborating with stakeholders and teams across the organization.
Responsibilities:
- Responsible for the initiation, coordination, and completion of multiple, parallel projects across business areas and departments
- Builds and maintains strong relationships with team members, vendors, and other departments involved in the projects
- Owns stakeholder management; responsible for setting customer expectations and leading efforts to sustain customer satisfaction
- Facilitates the definition of project scope, objectives, and success metrics in collaboration with senior management, involving all relevant parties
- Documents high level current-state and target-state process and environment to facilitate common understanding for all stakeholders
- Develops and presents full-scale project plans and associated communications documents; manages, monitors, and tracks progress throughout the project lifecycle
- Facilitates the estimation and allocation of resources and participants needed to achieve project objectives
- Assigns responsibilities, monitors and summarizes progress of the project team
- Identifies and resolves issues and conflicts within the project team; escalates issues to the appropriate level in order to achieve resolution when necessary
- Communicates in written and oral forums effectively at all levels including executive, management, line leadership and individual contributors
- Identifies and manages project dependencies and critical path
- Proactively manages changes in project scope and manages change control, identifies potential crises, devises and leads execution of contingency plans
- Develops, facilitates and delivers comprehensive project documentation including: progress reports, proposals, requirements, and presentations for team and for executive stakeholders
- Facilitates the definition of project success criteria and disseminates them to involved parties throughout project life cycle
- Uses project delivery metrics to measure and improve team performance
- Conducts project post mortems and drives continuous improvement
- Develops best practices and tools for project execution and leads efforts to standardize practices and consolidate tracking methods across all projects
- Works in concert with project management techniques and IT for technology actions respectively to achieve ultimate project success
- Educates project team members in project management principles and practices
- Other duties as assigned
- Reads and abides by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
- Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment, or other prohibited activities in accordance with the reporting policies of the company
- Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so
Requirements:
- Experience working both independently and in a team-oriented, collaborative environment is essential
- Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Ability to react to project adjustments and alterations promptly and efficiently
- Flexible during times of change
- Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
- Strong interpersonal skills, with demonstrated ability to defuse tension among project team, should it arise
- Exceptional written and oral communication skills
- Adept at conducting research into project-related issues and products
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Must provide own insured transportation to and from work as well as to other outside locations based on job needs
- 0-2 years project management experience in an enterprise environment
- Bachelor's degree from four-year College or University
- 0-2 years of prior experience in a healthcare setting strongly preferred
- PMI Project Management Professional Certification or equivalent strongly preferred