The Cigna Group is dedicated to improving the health and vitality of those they serve. They are seeking a Senior Advisor-Business & Data Analysis to lead business requirements gathering and process transformation, while also providing data insights and analytical solutions to modernize workflows and enable automation. This role will work closely with various stakeholders to ensure the program delivers measurable business value and enhanced decision-making capabilities.
Responsibilities:
- Lead end-to-end business requirements gathering across multiple functional areas (Finance, Operations, Accounting, Sales/Account Management)
- Translate strategic objectives into clear business needs, functional requirements, and acceptance criteria
- Conduct current-state and future-state process mapping, identifying gaps, inefficiencies, and automation opportunities
- Partner with process owners to redesign workflows and ensure alignment with enterprise standards
- Analyze complex financial, operational, and client data to identify trends, root causes, and opportunities for optimization
- Develop data models, business rules, and analytical frameworks to support forecasting, reporting, and performance measurement
- Validate data quality and work with technical teams to ensure data integrity across systems
- Collaborate with engineers, AI solution teams, and business partners to translate business needs into actionable technical requirements
- Contribute to the design of AI-enabled use cases, automation logic, and decision-support tools
- Participate in testing strategies, including UAT, data validation, workflow verification, and defect resolution
- Serve as a key liaison between business teams and technology teams, ensuring clarity and alignment
- Facilitate workshops, working sessions, and presentations to drive consensus and decision-making
- Communicate progress, risks, and dependencies across program leadership and cross-functional stakeholders
- Ensure deliverables adhere to program timelines, governance standards, and quality benchmarks
- Support the Director of Program Delivery in milestone planning, prioritization, and risk mitigation
Requirements:
- Bachelor's degree in Business, Finance, Information Systems, Analytics, or related field
- 7+ years of experience in business analysis, data analysis, or process transformation within large-scale organizations
- Experience supporting enterprise programs involving system modernization, workflow redesign, automation, or data/AI-enabled capabilities
- Strong background in financial workflow processes, operational analytics, and cross-functional business engagement
- Experience working with global teams
- Expertise in business requirements documentation, process mapping, and workflow design
- Strong analytical and quantitative skills; ability to work with large datasets and derive actionable insights
- Proficiency with analytical tools (e.g., SQL, Excel, BI platforms) and familiarity with modern data technologies
- Ability to translate complex concepts into clear, actionable requirements
- Strong communication, facilitation, and stakeholder management skills
- Detail-oriented with the ability to operate in a fast-paced, evolving environment