Channel Systems Engineer 2

Palo Alto Networks is dedicated to protecting digital lives through innovation and collaboration. The Channel Systems Engineer will lead technical expertise and guidance for channel partners in the Federal space, focusing on technical sales support, training, and fostering strong relationships to drive growth.

Responsibilities:

• Serve as the primary technical leader for the designated channel partners
• Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives
• Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design
• Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones
• Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes
• Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
• Apply Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
• Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
• Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
• Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback
• Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

Requirements:

• 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry
• Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE
• Prior experience working with channel is required
• Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
• Experience with US Federal technical sales, and strong technical knowledge of all Palo Alto Networks platforms are both strongly preferred
• Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences
• Hands-on experience with product installations, configurations, and troubleshooting
• Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment
• Strong problem-solving skills and a proactive attitude towards resolving issues
• Willingness to travel to support partners and attend events as necessary
• Previous experience selling, implementing, or managing SaaS offerings is strongly preferred
• Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred
• Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred
• Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role