NGEN Mission Critical is a global operation focused on critical power and thermal infrastructure needs. They are hiring a Technical Project Manager to coordinate multiple product development programs for their power and electrical equipment portfolio, requiring a hands-on approach to drive projects from concept to production readiness.
Responsibilities:
- Own day-to-day program management for 3-5 concurrent product development projects, including schedule creation, milestone tracking, risk and issue management, change control, and status reporting
- Maintain and enforce Stage-Gate deliverables and exit criteria; adapt Agile or Waterfall practices where beneficial for engineering deliverables
- Manage project budgets, forecast spend against milestones, and track supplier invoices and deliverables in coordination with finance and supply chain
- Serve as the central program integrator between engineering, supply chain, compliance, sales, and field service - ensuring alignment on requirements, timelines, and acceptance criteria
- Lead regular program reviews with internal teams and supplier partners, prepare executive summaries, and escalate risks that impact scope, schedule, or compliance
- Drive supplier program cadences (status, QA, CAPA tracking) and ensure supplier deliverables meet NGEN's technical and commercial requirements
- Administer and use Procore as the primary project execution tool for customer-facing requirements; use NetSuite, Salesforce, and PLM tools (Arena, Teamcenter) to integrate financials, CRM inputs, and engineering configuration data
- Manage ECO/ECN processes, revision control, BOM baselines, and product-release packages in the PLM workflow; ensure traceability between requirements, drawings, and manufacturing releases
- Coordinate supplier design transfers, prototype builds, FAT preparation, and corrective-action closure; participate in FATs and witness testing as needed
- Ensure production readiness activities (FAT/SAT acceptance criteria, spares lists, test protocols) are scheduled, resourced, and closed prior to shipment
- Track supplier KPIs relevant to quality, schedule adherence, and CAPA closure
- Integrate regulatory and certification requirements (e.g., UL, EPA, NEC implications when applicable) into project plans and ensure third-party certification activities are scheduled and resourced
- Maintain and drive active risk logs, mitigation plans, and contingency strategies for technical, schedule, and supply risks
- Standardize project templates, RACI models, reporting dashboards, and lessons-learned processes for product-development programs
- Identify process improvements in PLM usage, supplier governance, testing protocols, and cross-functional handoffs to reduce time-to-market and improve first-pass yield
Requirements:
- Bachelor's degree in Engineering, Project Management, or equivalent technical discipline
- 5-8 years' experience managing product development projects in an engineering/manufacturing environment
- Capable of managing 3-5 concurrent programs without deadlines slipping
- Demonstrated experience with formal project management practices (schedule, risk, budget, change control) across hardware product development programs
- Domain knowledge is more important than PM fundamentals. We need someone who understands mid-complexity regulated products and can improvise, not just follow PM100 principles
- Procore proficiency required (customer-facing requirement); practical, demonstrable experience using at least one PLM system (Arena, Teamcenter, Windchill) and CRM/ERP tools (NetSuite, Salesforce) preferred
- Familiarity with product development lifecycles (Stage-Gate, Agile for hardware, Waterfall) and experience applying hybrid approaches as appropriate
- Strong cross-functional facilitation skills and experience coordinating engineering, procurement, quality, compliance, and operations stakeholders
- Extensive experience managing supplier-driven deliverables, FAT/SAT cadences, and corrective-action closure
- Excellent written and verbal communication, with experience producing executive program reports and presenting program status to leadership
- Strong organizational skills and demonstrated ability to deliver programs on time and within budget
- Understanding of mid-level complexity products and systems integration (think multi-component systems rather than single widgets or massive power plants)
- U.S. work authorization required (no sponsorship)
- PMP or equivalent certification preferred but not required