Sales Engineer I (East)

Axon is a company dedicated to protecting life through innovative technology solutions. They are seeking a high-energy pre-sales sales engineer to drive sales initiatives and engage with customers in the law enforcement and public safety sectors.

Responsibilities:

• Achieve mastery of all Axon technologies / products
• Use exceptional written and oral communication skills to lead business and technical presentations effectively
• Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
• Set and manage expectations with customers and team members
• Provide 1st-level technical support throughout the pre-sales cycle for opportunities
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
• Develop relationships with key partners for growth within their customer base
• Provide professional responses to customer RFPs / RFIs
• Effectively position the technology against competitive offerings
• Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc
• Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop Statements of Work (SOW) for Professional Services necessary for binding quote
• Perform other duties and projects as assigned

Requirements:

• Willingness to travel up to 50%
• Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience
• 2-4 years customer facing pre-sales or consulting background required
• Experience selling SaaS based solutions
• Must have intellectual curiosity, humility, accountability and positive approach
• Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies
• Basic knowledge of computer hardware, operating systems, and storage devices
• Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
• Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally
• Experience developing Statements of Work (SOW) or similar documents
• Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies
• Experience in End User Compute or Cloud Computing preferred
• Experience in networking, storage, virtualization, or related technologies
• Basic knowledge of virtualization and cloud technologies
• Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc