Metasys Technologies is seeking a Senior Health Intelligence Analyst responsible for delivering high-quality operational reporting for healthcare programs. The role involves managing complex reporting cycles, stakeholder engagement, and continuous improvement of reporting processes.
Responsibilities:
- Own end-to-end operational reporting cycles from intake through final delivery
- Serve as the reporting lead for assigned programs or initiatives
- Ensure timely production of contractual and operational reports
- Design, produce, and maintain structured reporting deliverables (Word, Excel, PowerPoint, PDF)
- Monitor automated reporting processes and manage reporting calendars
- Write and optimize complex SQL queries to support operational reporting
- Apply healthcare data knowledge to understand database structures, joins, and data lineage
- Validate data accuracy using structured QA processes
- Troubleshoot reporting discrepancies and collaborate with technical teams to resolve issues
- Translate healthcare operational workflows into report logic
- Act as the primary reporting point of contact for assigned stakeholders
- Gather reporting requirements and translate them into technical specifications
- Clearly explain reporting outputs, trends, and findings to non-technical audiences
- Draft executive-ready summaries and targeted operational reports
- Manage and prioritize ad hoc reporting requests
- Strengthen reporting workflows, templates, and quality standards
- Improve documentation and ensure repeatability of reporting processes
- Identify automation and standardization opportunities
- Reduce delivery risk and improve reporting reliability
- Support onboarding and mentorship of junior analysts
- Perform quality checks on analytics queries, dashboards, and reports
- Maintain organized reporting artifacts and documentation
- Ensure adherence to corporate policies, including HIPAA and data security requirements
Requirements:
- Bachelor's degree in a related field or equivalent relevant experience
- 7+ years of analytics or operational reporting experience
- Experience in healthcare or managed care environments
- Strong understanding of healthcare data models and database navigation
- Advanced proficiency in Excel and SQL (MS SQL or Oracle SQL)
- Experience with reporting tools such as SSRS, Tableau, Power BI, or similar platforms
- Demonstrated expertise drafting operational and executive-ready reports
- Strong analytical reasoning and data interpretation skills
- Ability to communicate complex data clearly to non-technical stakeholders
- Ability to thrive in a fast-paced environment with shifting priorities and tight deadlines
- Exceptional attention to detail and commitment to high-quality deliverables
- Knowledge of data warehouse and business intelligence methodologies
- Experience with QA workflows and validation frameworks
- Familiarity with data management tools and data modeling concepts
- Experience working with Salesforce CRM/ERP or other healthcare applications
- Behavioral health, EAP, or population health analytics experience