Senior Technical Program Manager

Plume is a leader in next-gen smart home tech, providing an innovative SaaS platform for Communications Service Providers. The Senior Technical Program Manager will engage with partners, own the product roadmap, and collaborate with cross-functional teams to drive the development and success of the OpenSync framework.

Responsibilities:

• Engage with OpenSync partners to understand their needs and incorporate them into a product roadmap and go-to-market strategy
• Own the OpenSync product roadmap. Identify features that add value to partners, prioritize features, draft user stories and work with engineering teams to drive new releases
• Build relationships with OpenSync partners. Drive adoption of OpenSync release, build enthusiasm for the roadmap and constantly listen to the market
• Design, develop and manage activities for products from product definition and planning through production and release
• Build the technical product roadmap
• Be the centralized resource that defines, designs, and tests the product(s) as they move from production to distribution
• Work alongside cross-functional teams to understand customer requirements and translate them into technical product requirements
• Assess timelines, review technical specifications, and participate in security, scalability and infrastructure activities
• Ensure that the product is thoroughly tested and meets quality standards
• Monitor product’s performance post-launch, including gathering feedback and proposing necessary adjustments
• Collaborate with engineering teams to plan and prioritize feature implementation

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business or other related field
• 7+ years of experience in the tech industry related to software development, project management and/or product management. Must have a technology background
• Strong technical understanding of WiFi networking, software stacks or a related technical field
• Excellent communication, organizational and leadership skills
• Strong strategic thinking skills, with the ability to develop and execute on product plans
• Strong analytical skills, with the ability to analyze data and metrics to make informed decisions