Facets Business Systems Analyst Sr

AmeriHealth Caritas is a mission-driven organization with over 30 years of experience in providing healthcare solutions. The Facets Business Systems Analyst Senior will serve as a technical consultant, leading large scale projects and assisting less experienced analysts while ensuring system functionality and efficiency in the FACETS application.

Responsibilities:

• Serve as a technical consultant to assigned Health Plan(s) in the evaluation, design, testing, and implementation of required Health Plan benefit and payment structure changes
• Serve as an internal consultant and subject matter expert to various Service Operations functions on both corporate projects and business initiatives that require FACETS configuration modifications
• Understands/implements changes with a broader knowledge of problematic issues. Views Facets with larger impact in mind as well as being aware of downstream effects
• Monitor existing system functionality and make recommendations where appropriate, to maintain acceptable levels of performance, reliability, and end user satisfaction
• Analyze and present business impact analysis for global system changes
• Identify opportunities to create efficiencies through FACETS system enhancements
• Automate routine configuration processes
• As a key contributor, lead mid-level to complex projects
• Conduct unit testing of planned configuration modifications prior to User Acceptance Testing and auditing
• Create detailed written technical specifications to both document and promote FACETS system production changes
• Ensure the quality and integrity of work requests though the use of production validation and audit strategies
• Ability to effectively communicate with all levels of the business community, including technical staff, internal non-technical staff, testing teams, and business stakeholders
• Maintain effective, productive relationships with internal and external clients
• Support and Carry out the AmeriHealth Caritas Mission

Requirements:

• Bachelor's Degree in Business Administration, Information Systems Technology preferred, or equivalent experience in a business/technical environment
• Minimum of five to seven (5-7) years work experience with Medicaid Managed care in Business Analyst Position, Configuration, or related business area
• Minimum of three (3) years utilizing Microsoft Access for analysis, reporting and updating FACETS data or equivalent relational database application experience
• Ability to build complex queries, reports and macros
• Ability to effectively communicate with all levels of the business community, including technical staff, internal non-technical staff, testing teams, and business stakeholders
• Maintain effective, productive relationships with internal and external clients
• Possess FACETS Configuration modification technical skills required to complete work
• Demonstrate high level of competency in utilizing data analysis and query tools such as MS Access, SQL, and MS Excel to identify root-cause issues, create new processes, or enhance the development of FACETS system changes