Infinite Computer Solutions is a global leader in digital engineering and IT services, specializing in driving digital transformation for Fortune 1000 companies. They are seeking a Senior UAT Quality Engineering Manager/Leader to manage user acceptance testing activities in the healthcare payer sector, develop test strategies, and ensure quality outcomes that align with business KPIs.
Responsibilities:
- The Quality Engineering & UAT Leader role involves interfacing business executive leadership teams with our client and developing UAT strategies for complex Healthcare claims processing systems
- Lead and manage user acceptance testing activities across multiple business areas within the healthcare insurance/healthcare payor sector
- This role involves developing test strategies, coordinating test execution, managing defects, validating functionality, and ensuring quality outcomes that align with business KPIs
- Lead and mentor a team of Test analysts, ensuring accurate and timely execution of User Acceptance Testing (UAT) artifacts and tasks
- Define and enforce UAT quality standards and governance checks to ensure regulatory compliance, which is critical in healthcare environments
- Act as the primary interface between IT, product owners, and business leaders to align on test strategy and timelines
- Deep knowledge of healthcare operations, including HIPAA compliance, clinical workflows, and EDI transactions (e.g., 837, 835, 270/271)
- Mentor UAT testers and share business and system knowledge
- Ensure that the final product meets business requirements by coordinating test planning, execution, defect management and validating functionality before release
- Provide Standard Operating Procedures (SOP) as appropriate
- Document a test plan, review, and validate test cases and test results per requirements
- Review Product goals expressed through JIRA User Stories and ensure Acceptance Criteria to be clearly documented
- Responsible for validating if UAT released product is in accordance with sprint agreements before approving for PROD release
- Manage complex project testing tasks from requirements review to deployment
- Develop communication to guide, influence and convince internal and external stakeholders
- Collaborate across Roles and Disciplines and support System Integration Testing (QA) through audit and validation of testing work
- Leverage Exploratory thinking and experience in Automation & AI tools to detect unusual behaviors or data patterns
Requirements:
- Bachelor's degree in business administration or information technology or equivalent combination of education and experience
- 7+ years of experience in Healthcare, Payer, Enrollment & Claims business processes, and business systems
- 5+ years of experience leading and delivering quality UAT, Test Strategy, Defect Management, Business Analysis, Agile Methodology, Process Improvement, Project Management, Cross-functional Leadership
- Expertise in complex SQL and Excel
- Strong SQL query and coding skills
- Experienced in tools like JIRA, ALM, Testrail, Selenium, UFT, etc and in an Agile/Waterfall environment
- 12+ years of experience in Healthcare, Payor, Enrollment & Claims business processes, and business systems
- Resource should have leadership experience
- Resource should have 15+ Years of experience
- Experience in Test automation and AI tools is a plus
- Certifications such as ISTQB Advanced Level Test Manager is desirable